Newsletter
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April 2007
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Feb. 2007
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July 2006
June 2006
Apr. 2006
Feb. 2006
Dec. 2005
Nov. 2005
Sept. 2005
July 2005 |
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Dear
Lingo Customer,
There is a lot happening with Lingo and we wanted
to take a moment to share the latest news about
your service!
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| NEW
Online Account Management Features! |
With
Lingo Online Account Management, you are in control
of your account more than ever! With these new online
features, modifying your service is at your finger
tips 24/7!
- Change
your plan
- Add
or cancel phone numbers
- Change
the number that is displayed for caller ID
- Request
number transfers
- Check
the status of your number transfer
To
use all these great features just go to Lingo.com
and click Login in the upper right corner. There
are quick links to these features on the My Accounts
home page or in the My Plan and Support menus on
the left side.
Plus, Lingo has added new support material to our
online support section.
Coming
soon –
Lingo searchable knowledge base!
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Featured
in this Newsletter: |
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| Say
Hola to Lingo Mexico Unlimited Plan and international
phone numbers! |
As of June 1, 2006, this plan is no longer available.
Do
you make a lot of calls to Mexico? Would UNLIMITED calling
to Mexico interest you? Well then, start saying HOLA as
often as you want, as long as you want with Lingo Unlimited
Mexico calling!
Just released, the Lingo Unlimited Mexico calling plan
includes unlimited calling in the U.S. and to Mexico and
Canada! Plus, you still get all the great features you
enjoy today such as call waiting, call forwarding, voicemail
and all the others! All this for a low $29.95/month!
But the Mexico savings don’t stop here… Now Lingo can
save your friends and family in Mexico money too! By adding
a local Mexico phone number to your Lingo service, when
your friends, family, or business associates call from
Mexico, they will be charged as if you were there! Lingo
Mexico phone numbers are now available in Mexico City,
Guadalajara, and Monterrey for only $10/month! You can
add a Mexican phone number to your service by going to
the Lingo My Accounts section (click My Plan and then
Universal Number).
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| Emergency
Calling Service |
Have
you been following the news lately on VoIP phone service
and Emergency Calling Service? The FCC has announced a
ruling providing guidelines for VoIP phone service providers
to follow for the Emergency Calling Service (dialing 911
for help) that will help protect our customers in case
of an emergency. Don’t be alarmed, this is good news for
you and for the industry. Lingo is reviewing the order
and will work diligently with our Emergency Calling Service
partner to comply with the FCC ruling!
GREAT NEWS! When you signed up for Lingo, we automatically
enrolled you in our Emergency Calling Service! We provided
information about this service when you went through the
order process, so hopefully you understand what our Emergency
Calling Service is and any differences between it and
E911 or 911 from traditional phone services. If not, you
can find information in your terms
and conditions or click
here! Some quick important points:
- Make
sure your Emergency Calling Service address is the
current physical address where you and your Lingo
service reside. You can do this in the Edit Profile
Section of your Lingo Online Account Management tool!
(Note: If you can’t click on the “Update” button please
contact Customer Care for help verifying your address.)
- If
you move your Lingo service, it can take up to 72
hours to update this address, so make sure you update
it promptly.
- If
there is a power outage, both your broadband connection
and you Lingo phone service connection will not work.
(A little safety tip, always have your cellular phone
charged in case of an emergency and if you have a
landline make sure you have a non-cordless phone.
Landline phones only work in power outages if they
don’t require electricity.)
Coming
at the end of July!
Lingo will be sending you a mailing and email with important
information to help ensure that you understand how Lingo's
Emergency Calling Service works and that it is setup properly.
Please take the time to review this information and follow
all instructions provided.
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| Want
a $25 Lingo Credit? |
Tell
your family, friends and associates about Lingo and we'll
thank you by giving you both a $25 credit toward your
Lingo service! Refer as many people as you would like
and receive unlimited credits! Plus, you get the added
benefit of having more family and friends in the Lingo
network - where calls between subscribers are absolutely
FREE regardless of which Lingo calling plan you are on!
As for the people you pass on this great deal to, they
get their first month FREE and receive the $25 Lingo credit!
More details, click
here!
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