Newsletter
November 2007
October 2007
September 2007
August 2007
July 2007
May 2007
April 2007
March 2007
Feb. 2007
Dec. 2006
Nov. 2006
Oct. 2006
Sept. 2006
Aug. 2006
July 2006
June 2006
Apr. 2006
Feb. 2006
Dec. 2005
Nov. 2005
Sept. 2005
July 2005 |
|
Dear
Valued Customer,
As a Lingo customer you enjoy the unbelievable savings the service offers. What about the easy self-help nature of Lingo? This month's newsletter is dedicated to one of our finest benefits - the freedom of Lingo's online account management! We know you and all of our customers live busy lives. Therefore we've made it easier for you to get answers to your service questions, to learn about current promotions, to change plans, to update your billing information, to manage your features and more - all on your own! Here are additional details on how to make your Lingo experience even better.
|
|
 |
 |
Featured
in this Newsletter:
|
|
|
|
|
|
|
|
| Top Customer Care Questions Answered at Lingo.com: |
Where can I find the frequently asked questions and answers about Lingo's service?
Lingosupport.com is our customer self help center. There you can find a library of frequently asked questions about your Lingo service, as well as installation guides, 911 service information, phone feature guides, how to read your bill, and more.
What are the out of plan international and mobile rates?
For calls not included in your plan, such as calls to international landline and mobile phones, you will receive additional per minute charges in addition to your monthly subscription fee. The rates are subject to change with proper notification and can be found on lingo.com. Or click here to directly view the rates page.
How does the "refer a friend" promotion work?
Tell your family, friends and associates about Lingo and you both will receive a $25 credit toward your Lingo service! Refer as many people as you would like and receive unlimited credits! Plus, you will get the added benefit of having more family and friends in the Lingo network - where calls between subscribers are absolutely FREE regardless of which Lingo calling plan you are on. As for the people to which you pass on this great deal, they will get their first month FREE and receive the $25 Lingo credit!
Make sure the person you are referring has your name and email address that's on your Lingo account so we can accurately record the credit. For more details and to review the terms and conditions of the referral program, click here.
Where can I find the Lingo service terms and conditions?
When you signed up for Lingo, you accepted terms and conditions to the service. Lingo posts the current terms and conditions on lingo.com. It is important to note that while we try not to make radical changes to these terms and conditions, they are subject to change. Click here for the T& Cs.
How can I make money selling Lingo?
Lingo offers an outstanding opportunity for people with an entrepreneurial spirit to profit from our affiliate program. Make money online, 24/7, without hard-selling and major sales efforts. Your commission starts at $25 on every new Lingo customer you bring in through the affiliate program. Click here for details.
| Account Management Transactions You Can Do Online: |
Edit Profile:
View and change your billing information, credit card, address, 911 service address and password.
Manage Features:
Manage your calling features such as voicemail, call forwarding, caller ID block and more.
My Referrals:
Learn more about Lingo's referral program and send an email to invite a friend or family member to join.
My Plan:
View and/or modify billing history, current calls, 911 service address, and current plan.
Order Tracking:
View and track the status of an order.
Support:
Need assistance? First see if your question or issue can be answered by visiting, Lingosupport.com. If you need further assistance, contact our customer care or technical support.
| Directions For Using Your Lingo Account Management: |
You can find detailed instructions about how to manage many of Lingo's functions online by clicking here. To get to the Lingo login page and to get started, follow these steps.
- Go to lingo.com
- In the top navigation bar, click on login.
- Enter your username and password.
- Choose the appropriate section for managing your account.
- Choose the transaction you wish to make, complete and hit submit.
|
Support Center
Hours of Operation
24 hours a day/
7 days a week
|
Customer Care/Billing
888-Lingo-99
(546-4699)
917-779-999
customercare@lingo.com |
|
© 2006 Lingo, Inc. All rights reserved.
|
|
