Lingo Advanced Installation for Static IP Connections*

What is a Static IP connection?

Most consumer broadband Internet Service Providers (ISP) will assign you a new IP address each time you log on. This is called a dynamic IP address because it is always changing.
The IP address is automatically sent to the first device attached to your broadband modem, so it makes for easy connectivity in your home.

Some users, especially businesses, need to always have the same IP address. This allows them to do things like connect from a remote location or run a web site. When a user has a static IP address, they have to manually enter the IP information into the first device connected to their modem.

ISPs usually charge extra for static IP addresses; so if you have one you should know it.

How does a Static IP connection affect my ability to use Lingo Voice over IP service?
The first device connected to your modem will have to be manually configured with your IP address and other important information.

If the first device in your network is a consumer router (examples: D-Link, Linksys, Netgear) you will configure your static IP information in it. Your Lingo Phone Adapter may then be connected to one of the router’s LAN ports and no additional configuration is necessary for Voice over IP service. Please note that we do not recommend this set-up as it may diminish call quality. This is because it does not allow Lingo to prioritize your voice traffic over your data traffic.

We recommend you make the Lingo Phone Adapter your first device connected to the modem. This will allow the adapter to prioritize your voice traffic, giving you better and more consistent call quality. When Lingo is the first device, you need to enter the static IP information in the Lingo Phone Adapter’s web-based interface (below).

1. Before you start, you will need your static IP information from your Internet Service Provider (ISP). This will consist of:
   
   
   • Your IP address. An IP address is written as a set of four numbers separated by periods or “dots”. Each number can range from 0 to 255. An example of an IP address is 123.123.4.5.
   • The subnet mask. The subnet mask is written just like the IP address with four numbers separated by periods.
   • The default gateway. The default gateway is also written just like the IP address with four numbers separated by periods.
   • The DNS servers. These are also written just like the IP address with four numbers separated by periods. Your ISP will give you at least two DNS addresses. If your ISP gives you more than two addresses, request that they specify which two you should enter.
     
     
2. To begin, you must have one computer plugged into the Lingo Phone Adapter’s ENET port. You must do this even if you do not intend to have a computer plugged into the Lingo box in your final configuration. To do so, plug one end of an Ethernet cable (the green cable that came with Lingo or one just like it) into the ENET port on the back of the Lingo box. Plug the other end into the Ethernet port on you computer.
   
   
3. Power up the Lingo device, then power up your computer.
   
   
4. Open your web browser (Microsoft Internet Explorer, Netscape Navigator, or other). Click in the “Address” or “Location” field, type 172.25.25.1, then press ENTER. You will be prompted to supply a user name and password.




Note: If you receive a “404” or “page not found” message, try entering 192.168.100.1. If you still can not access the page, please see the troubleshooting section.


5. For user enter “user” and for password enter “ph3taswe” (do not type the quotation marks). These are case sensitive, so make certain your CAPS LOCK is not on.
   
   
6. The following screen will appear:
   
   
   
   
7. In the left column under the “WAN” header click on “WAN”
   
   
   
   
8. In the right frame you will see the following table:
   
   
   
   
9. Click the radio-button next to “Static IP Address”. Complete the table below it using the information you received from you ISP in Step 1 (IP Address, Subnet Mask, Default Gateway, and DNS.)
   
   Note: Your ISP will give you at least two DNS addresses. If your ISP gives you more than two addresses, request that they specify which two you should enter.
   
   
10. After completing the table, Click “OK”.
    
    
11. After making all of the above changes, you must save the new configuration. Towards the bottom of the left column under the “Save” header (you may have to scroll down to see this selection) click on “Save Configuration”.
    
    
    
    
12. In the right frame click on the “Save” button in the following table:
    
    
    
    
13. The system will prompt you to reboot. Do so by clicking “Reboot” in the following frame. After clicking, DO NOT unplug, make changes, or attempt to use the Lingo box for the next 30 seconds!
    
    
    
    
14. Watch the LEDs on the front of the Lingo box. If your settings are correct, you will successfully connect to the Internet and the VOIP light will come on.
    
    
15. If you pick up your telephone and hear a dial tone you have finished installation and may begin making calls. If you do not hear a dial tone, please check our troubleshooting section.
    
    
16. If you plan to continue using the computer or router that Lingo replaced as first device attached to your modem; you will need to remove the Static IP configuration from the old device. If the device will be connected to the Lingo Phone Adapter’s ENET port, by default it should be configured for DHCP (also called “dynamic” or “automatic” IP addressing).
    
    For example: If the first device in your network was a router you will need to turn off the Static IP option on the router’s WAN interface and turn on DHCP. You can then plug it into the Lingo Phone Adapter’s ENET port and use it as you did before. Please see the documentation provided by the device’s manufacturer and/or your ISP for how to remove the Static IP configuration.

* These guides represent the supported configurations for Lingo's Voice over IP phone service. These options are typical of most home and small office networks and should suit your needs for integrating Lingo. Lingo recognizes that some customers may wish to attempt non-standard configurations of Voice over IP phone service. Support for these will be handled on a best-effort approach as our support team’s time permits. This means that our technicians will assist you in non-standard configurations, but we do not guarantee that the Lingo Phone Adapter and/or internet connectivity will be made to function in these non-supported arrangements.